Customer Testimonial

1. What product did we supply you with?
Vacuum Tube Lifter (SWIFT, HOVER , ENDURANCE, ETC.)Vacuum Sheet Lifter (ROVER, ROVER RV, TITAN, ETC.)Jib Crane or Gantry CraneComplete System (Lifter + Crane)Other
Please specify:

What type of loads are you handling?:
Cartons or boxesMetal sheets or panelsWood or MDF sheetsPails, sacks or drumsGlass or other non-porous materialsOther
Please specify:

3. What benefits have you experienced with the equipment?
Safer manual handling / reduced injury riskImproved productivityLess physical strain on staffFaster loading/unloadingMore consistent handling resultsOther
Please specify:

4. How easy is the equipment to use?
Extremely easy – minimal training requiredEasy – team learned quicklySome learning curve, but manageableDifficult – team is still adjustingOther
Please describe:

5. How would you rate the service and support you received?
Excellent – prompt, knowledgeable and helpfulGood – met expectationsFair – some delays or gaps in servicePoor – did not meet expectationsOther
Please describe:

6. What industry are you in?
ManufacturingWarehousing & LogisticsConstructionFood & BeverageJoinery / Cabinet MakingOther
Please specify:

Would you recommend our vacuum lifting solutions to others?
YesNoNot Sure

Is there anything else you’d like to share about your experience?

Not 100% satisfied?
We’re here to help. If you’ve experienced any issues or are unhappy with the product or service, please let us know so we can follow up and resolve it promptly.

Are you currently experiencing any problems?
YesNo

If yes, please briefly describe the issue:

Would you like a team member to contact you to assist further?
Yes, please follow up with meNo follow-up needed

Your Details (optional but encouraged):
Name:
Company (if applicable):
State:
Email (for approval or follow-up):

Final Note
We’ll use your responses to draft a short testimonial paragraph for you to review before anything is published on our website. We’ll also follow up if you’ve requested assistance or reported an issue.

Thank you for your time and your trust in Vacuum Lifting Australia.
– The VLA Team